Role of Perceived Religious Values to Facilitate Predictors of Public Trust in Government: The Case of a Muslim-Majority Culture

R. Sabrina; A. Akrim; Dadang Hartanto; Juhriyansyah Dalle

doi:10.29333/ejecs/1776

Authors

R. Sabrina Universitas Muhammadiyah Sumatera Utara https://orcid.org/0000-0001-9252-7237
A. Akrim Universitas Muhammadiyah Sumatera Utara https://orcid.org/0000-0002-3984-9242
Dadang Hartanto Universitas Muhammadiyah Sumatera Utara https://orcid.org/0000-0001-8191-2885
Juhriyansyah Dalle Universitas Lambung Mangkurat https://orcid.org/0000-0002-5700-2766

DOI:

https://doi.org/10.29333/ejecs/1776

Keywords:

overall public trust in government, perceived transparency, perceived responsiveness, perceived religious value, perceived e-governance effectiveness

Abstract

Grounded in good governance theory, this research investigated the direct and indirect relationships of Perceived Transparency (PT) and Perceived Responsiveness (PR) with the Overall Public Trust in Government (OPTIG) in the presence of Perceived E-Governance Effectiveness (PEGE) and Perceived Religious Value (PRV) as a mediator. Using a quantitative field survey approach, data were obtained from 511 respondents from Medan and Banjarmasin, Indonesia. Data analysis was performed using SmartPLS3 software. Results showed that PT, PR, PEGE, and PRV positively influenced OPTIG. Also, the mediatory roles of the PEGE and PRV were significant, revealing the importance of the government’s use of information and communication technology and religious scholars’ positive role in developing and enhancing the public’s trust in the government.

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Author Biographies

R. Sabrina, Universitas Muhammadiyah Sumatera Utara

R. Sabrina is currently as a lecturer at Universitas Muhammadiyah Sumatera Utara. She received undergraduate degree Majoring Agricultural Social Studies in 1983 year from Institut Pertanian Bogor now as IPB University. Master’s degree with majoring Environmental Study Program Life in 1988 year from Universitas Sumatera Utara while doctoral degree with majoring regional planning in 2005 year from Universiti Sains Malaysia (Regional Planning).

A. Akrim, Universitas Muhammadiyah Sumatera Utara

A. Akrim is professor and deputy rector II of Universitas Muhammadiyah Sumatera Utara and also a lecturer in the Department of Islamic Religion Education, Faculty of Islamic Religious. He received an undergraduate degree (S.Pd) in education from the University of Muhammadiyah Sumatra Utara in 2003 and a Master degree (M.Pd) also in education obtained from Universitas Negeri Medan in 2008 and a Doktor degree (Dr) also in Islamic Religion Education from Muhammadiyah University of Malang in 2020. His main research field is education especially Islamic religious education and early childhood education.

Dadang Hartanto, Universitas Muhammadiyah Sumatera Utara

Dadang Hartanto is currently a professor of department of public administration of Universitas Muhammadiyah Sumatera Utara. Beside a lecturer, He is also a member of police department of Republik Indonesia. He gained undergraduate degree (S.I.K) from Sekolah Tinggi Ilmu Kepolisian in 2002, and Master degree and Doctoral Degree both majoring in Public Administration and gained from Universitas Indonesia in 2005 and 2015. His research focus on public administratin and social sciences.

Juhriyansyah Dalle, Universitas Lambung Mangkurat

Juhriyansyah Dalle is professor at Department of InformationTechnology Universitas Lambung Mangkurat, Banjarmasin Indonesia. He gained his master’s degree in computer sciences from Universitas Gadjah Mada in 2003, and Doctoral Degree from Universiti Utara Malaysia in 2010. His academic interest areas are Information studies, multimedia content, educational technology and media and area of expertise are human-computer interaction, and usability, computers in education, information system development, e-govermenance, and applied statistics in education and information technology.

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